Case Manager​/Assessor – Aging & Disability Services

Position Objective

To provide comprehensive case management and assessment services to the aging and disabled population of Chisago County. This position supports individuals through person-centered planning by assessing needs, determining eligibility for long-term services and supports, and developing service delivery plans that address environmental, social, safety, physical, rehabilitative, and health-related needs.

The Assessor / Case Manager conducts MnCHOICES assessments in accordance with state and federal requirements and collaborates with individuals, families, and community partners to promote independence, safety, health, and overall well-being. Work is performed under the limited supervision of the Social Services Supervisor. Caseloads and assessment duties are adjusted according to workload demands and organizational needs.

MnCHOICES Assessments

• Conduct person-centered MnCHOICES assessments for individuals seeking long-term services and supports, including home and community-based services.
• Determine program eligibility and service needs in compliance with Minnesota statutes, DHS policies, and federal regulations.
• Accurately complete documentation within required timelines using state-approved systems.
• Explain assessment outcomes, service options, and program requirements to individuals and their support networks.
• Maintain current knowledge of MnCHOICES tools, policies, and assessment procedures.
• Obtain and maintain eligibility as a certified MnCHOICES Assessor.

Case Management Services

• Provide ongoing case management services to assigned individuals in the aging and disabled population.
• Develop, implement, and monitor individualized service delivery plans that reflect person-centered goals and preferences.
• Coordinate and authorize services that address environmental, social, safety, physical, rehabilitative, and health needs.
• Monitor service effectiveness and revise plans as needs or circumstances change.
• Advocate for individuals to ensure access to appropriate services and supports.
• Work collaboratively with individuals, families, legal representatives, service providers, and community partners.
• Participate in interdisciplinary team meetings and care conferences as needed.
• Provide referrals and linkages to community resources, benefits, and support services.
• Promote self-determination, dignity, and cultural responsiveness in all interactions.

Compliance and Professional Standards

• Ensure compliance with county, state, and federal laws, rules, and regulations.
• Maintain accurate, timely, and confidential case records.
• Follow ethical standards and professional practices related to social services and case management.
• Participate in required trainings, meetings, and continuing education.

Minimum Qualifications

• Bachelor’s degree in Social Work, Human Services, or a related field (Master’s preferred or required per county policy).
• MnCHOICES Assessor certification or ability to obtain within required timeframe.
• Experience working with older adults and/or individuals with disabilities preferred.
• Valid Driver’s license and access to reliable transportation for travel to client sites.

Preferred Qualifications

• Experience conducting MnCHOICES assessments or other long-term care assessments.
• Knowledge of community-based resources, waiver programs, and county human service systems.

Knowledge, Skills, and Abilities

• Strong understanding of person-centered planning principles and service coordination.
• Ability to interpret and apply complex state and federal program regulations.
• Excellent communication, interviewing, and interpersonal skills.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Strong organizational and documentation skills.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Hybrid-work performed in office, community, and home settings.
• Regular travel within the county/region required.

The characteristics listed below are representative of the physical demands, physical agility, sensory requirements, and environmental exposures required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• This classification regularly involves physical agility requirements such as: climbing, stooping, kneeling, crouching, crawling, reaching, pushing, pulling, repetitive motions and manual dexterity.
• Sensory requirements include standard vision…