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Senior Manager, Call Center Tech Infrastructure

Job in North Bothell Area, Snohomish County, Washington, 98021, USA
Listing for: Direct Staffing Inc
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading company is seeking a Manager Call Center Technology Infrastructure to oversee a vast environment responsible for numerous customer interactions and transactions. This role requires strong leadership skills to manage technical teams effectively while ensuring high system availability and productivity. The successful candidate will have extensive experience in call center technology, SDLC, and ITIL processes, and will play a crucial role in driving operational excellence.
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Position Requirements
10+ Years work experience
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