Medical Accounts Receivable Specialist

IRG Physical & Hand Therapy is the premier provider of outpatient Physical & Hand Therapy in the Northwest. We are deeply embedded in our communities and strive to make a positive impact on where we live, work, and play. IRG is a company that provides a fun, dynamic, and supportive environment for patients and employees.

The Position

The Medical Accounts Receivable Specialist plays a critical role in the day-to-day medical billing operations s position is responsible for managing accounts receivable processes while building strong relationships through excellent customer service with clinical staff, patients, and insurance partners.

This is a position that offers a hybrid schedule, with three days onsite at the IRG Administrative Office and two days remote each week.

Key Responsibilities

• Collaborate with team members to resolve billing issues and continuously improve workflows
• Communicate effectively with providers, patients, and insurance representatives to address billing inquiries and resolve discrepancies
• Generate and analyze daily, weekly, and monthly billing and A/R reports to support operational and financial decision-making
• Analyze claim denials, contact payors, submit corrections, and manage appeals as needed
• Maintain accurate accounts receivable records, including posting payments, processing credits/refunds, and managing account balances
• Identify opportunities to streamline billing processes to improve accuracy and efficiency
• Participate in system upgrades and enhancements related to billing and reporting software

Qualifications & Requirements

• Minimum of 2+ years of medical billing experience preferred
• Working knowledge of CPT, ICD-10, and HCPCS codes
• Familiarity with electronic health records (EHR) and practice management systems
• Strong organizational skills with the ability to prioritize and manage multiple tasks
• Excellent attention to detail and data entry accuracy
• Ability to work independently while also collaborating effectively within a team

Physical Demands & Working Conditions

• Ability to work for extended periods at a computer workstation
• Regular use of a keyboard and video display terminal
• Physical activity may include bending, reaching, lifting, and prolonged sitting or standing
• Reliable transportation required for onsite work at the IRG Administrative Office

Pay & Benefits

• Base pay: $24-$27 per hour, depending on experience
• Benefits eligibility is based on hours worked; not all benefits apply to all employees

Benefits may include:

• Paid Time Off (holidays, vacation, sick, and personal time)
• Continuing education funds
• Student loan repayment program
• 401(k) with employer match
• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• Long-term disability coverage
• Life and AD&D insurance

Join IRG
Be part of a team of like-minded professionals who are passionate about patient-centered care, community connection, and a collaborative, upbeat work culture.

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IRG is an equal opportunity employer.

Pay Range: $24 - $27 per hour