Seasonal Associate

Overview

Kate Spade New York is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio — a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The successful individual will leverage their proficiency in retail to…

• Client & Service Expert Achieves individual sales goals.
• Develops strong product knowledge across all categories.
• Responsible for ensuring exemplary customer service by delivering the ultimate kate spade Experience.
• Able to develop a personal connection with guests through effective use of the selling skills.
• Leadership Presence Achievement of personal sales goals;
  Extensive product knowledge;
  Partner with Store Manager and Assistant Manager to elevate selling culture;
  Partner with Store Manager and Assistant Manager to initiate business driving events in store.
• Building Brand Equity Ability to understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer;
  Build strong relationships with clients as a brand ambassador of the company;
  Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales;
  Adhere to all company policies and procedures with honesty and integrity.
• Operational Excellence Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

• Strong communication skills
• Proven ability and contribution to an elevated selling culture
• Elevated sense of personal style
• Minimum 2-3 years’ experience in luxury goods or a comparable retail environment
• Bachelor’s degree in related field preferred
• Physical requirements Available to work store schedule, as needed, including evenings and weekends;
  Standing for extended periods of time;
  Able to safely lift boxes up to 50 pounds;
  Comfortable climbing ladders

• Drive for Results:
  Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Customer Focus:
  Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity:
  Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy:
  Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly:
  Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance:
  Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity:
  Can effectively cope with change; can shift gears comfortably; can decide and act without the total picture; isn’t upset when things are up in the air; doesn’t have to finish things…