Retail Sales Specialist - Part-Time

Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $18.00/hour base pay, with the potential to earn $22.95/hour through commission and incentives. Perks include free and discounted internet, TV, and mobile, with opportunities for a long and rewarding career.

Retail Sales Specialist at Spectrum — you will be the face of the company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while communicating the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

• Flexible schedule, regular attendance, physical ability to lift up to 35 lbs., prolonged standing, and adherence to Spectrum s dress code in a moderately noisy retail environment.

• Education:
  
  High School Diploma or equivalent.
• Skills & Abilities:
  Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms; proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English; ability to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.

The base pay for this position generally is between $18.00 and $27.06
. The actual compensation offered will consider your skills, qualifications, experience, and location. Some positions are eligible for additional incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $6,084
. Get to Know Us:
Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. We operate in 41 states. Learn more about Life at Spectrum.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.