Grounds and Maintenance

About TOURISTS Welcome

TOURISTS WELCOME is a hospitality development & management group based in North Adams, MA delivering memorable experiences by connecting guests with breathtaking nature, timeless leisure, local history, and art and music happenings.

In 2018, we opened TOURISTS, a 46-room flagship hotel modernizing the aesthetic of a classic American motor lodge. The land on which the hotel sits straddles the Hoosic River, revealing a network of walking trails, and forest clearings designed for year-round exploration guided by our on-site Art & Adventure team. In 2019, we opened our second project, The Airport Rooms, an on-site restaurant & cocktail lounge for hotel guests and the community to enjoy.

With an unquenchable interest in the natural history of the region and a goal of providing an economic engine for local employment, TOURISTS WELCOME continues to evolve in and outside of North Adams, with new projects coming soon.

• TOURISTS’ goal in all positions is to exceed expectations of our guests. The Maintenance Team contributes to that experience by providing service that includes, but is not limited to, planning, executing, or coordinating activities in areas such as groundskeeping, property maintenance, and engineering, in addition to on‑going development in these same areas. Other tasks may be assigned based on property needs.
  
  Our ideal candidate is a self‑starter, ambitious, and engaged.

• Maintain all property components including but not limited to plumbing, electrical, HVAC, life safety, doors, windows, flooring, and roof systems
• Communicate with the Front Desk and Maintenance Manager regarding grounds and/or maintenance needs
• Have an understanding of all maintenance schedules (i.e., landscape lighting, sprinkler systems, pool temperature)
• Perform, manage and implement all regularly scheduled maintenance operations (filters, updates, paint, etc.)
• Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
• Maintain a high level of cleanliness and safety in the work area
• Weekend availability (at least one day) required
• Ensure that all equipment is maintained in good, safe working condition
• Maintain an increased awareness of safety issues throughout the property
• Keep abreast of safety and emergency procedures and OSHA requirements

• High School diploma or general education degree (GED).
• Valid Driver's License
• Must be able to speak, read, write and understand the primary language(s) of the workplace
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of co‑workers and sister property staff
• Ability to understand other computer programs (i.e., Property Management System)
• Ability to apply concepts of math including: addition, subtraction, multiplication, division, algebra and geometry, using whole numbers, common fractions, and decimals.
• The noise level in the work environment is usually moderate
• The person in this position may have to lift up to 50 pounds on a daily basis. Any lift over 50 lbs is deemed a two‑person lift.
• The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day
• This position requires exposure to the climate variations in all seasons in delivery of maintenance to external property and groundskeeping