Residential Program Supervisor

Acts as front-line supervisor to all DSPs employed within the residential programs. Ensures homes and staff are fully in compliance with 6400/6100 regulations and serves as the program specialist per regulations. Provides content aligned with InVisions mission and philosophy, and routine documentation and review of individual support plans for people with an array of diagnoses which may include developmental disabilities, problematic sexual behaviors, autism, and other cognitive disabilities often co-occurring with complex psychiatric or medical diagnoses.

Ensures full implementation of all plans of support in alignment with InVisions philosophical approach to service delivery. Serves as the primary contact between the organization, family members of people supported, and external stakeholders.

ESSENTIAL FUNCTIONS:

• Performs all job duties with the understanding that what is most important is that which is important to the person supported.
• Ensures through mentoring, guidance, and feedback that the Direct Support Professionals approach to services is congruent with the needs, wants, and desires of each person supported in conjunction with the policies and procedures of the organization.
• Facilitates the development of relationships between Direct Support Professional (DSP) staff and the person supported.
• Demonstrates professionalism, dignity, and respect towards the person supported, co-workers, management, and other associates both within the organization and outside the company.
• Supervises Direct Support Professionals (DSP) under their direction to ensure they are supported, prepared, trained, and competent in their ability to effectively fulfill all duties of their positions in alignment with the companys procedures, standard business practices, and philosophical approach to service delivery.
• Communicates regularly with the person supported, their families, and other appropriate parties to provide updates, seek feedback, and explain policies and procedures.
• Maximizes the performance and development of DSPs by providing ongoing feedback, ensuring that required training is completed, individual supervision, 90-day evaluation, and annual performance evaluations.
• Accepts ownership of and assures that relevant information, including but not limited to, senior management decisions, new initiatives, policies, and procedures, is effectively communicated to Direct Support Professionals. Provides guidance, manages perceptions, and ensures Direct Support Professionals understanding.
• Facilitates monthly house meetings to ensure what is most important to the person supported is the focus of the services provided, through the effective development of teams and dissemination of information.
• Ensures the health and safety of each person supported and applies emergency procedures as necessary. Manages crisis situations and ensures that debriefings and plans of correction are completed as needed.
• Ensures the implementation of Support Plans and other recommendations made by the Behavior Specialist.
• Encourages and honors each person to be the decision maker in their life by partnering to develop plans including but not limited to financial management, emergency, dietary, and medical plans.
• Seeks out ways to improve quality and effectiveness of services, consistent with established mission and philosophy, values, and strategic objectives.
• Ensures staffing coverage in an emergency or crisis situations
• Provides on-call support within the program on a rotating basis.

Licensing and Contractual Compliance:

• Performs the role of program specialist as identified in the 6400/6100 licensing regulations.
• Acts in accordance with and reports all violations of agency policies, state and federal regulations, local monitoring standards, and contractual requirements. Ensures compliance by all DSPs with federal, state, county, and other applicable licensure regulations and related laws.
• Acts as the organizations point person for the Supports Intensity Scale (SIS) Process.
• Timely and accurately completes and submits and/or reviews documentation required by InVision Customized Services including but not limited to service notes, petty cash vouchers, cash on hand reports and medication administration records (MARs), medical compliance checklists, etc. and reports immediately any discrepancies to Residential Operations Manager.
• Completes and maintains Practicum Observer Certification

Administrative:

• Complies with all InVision Human Services policies, procedures, and standard business practices.
• Seeks out and participates in training (minimum of 24 hours yearly) and other educational opportunities that contribute to professional growth.
• Becomes credential led through the NADSP supervisor certification training. New supervisors are enrolled after their first six months and complete the certification by the end of their first 12 months of employment
• Takes initiative to further their professional growth and foster personal responsibility through independent learning and…