Regional Training Manager; Northeast Region - NY, NJ, NH, PA

Regional Training Manager (Northeast Region)

Location:

Norman, OK (Hybrid – Regional Travel between Factory Direct Stores). Working time:
Full‑time. Starting date:
According to arrangement.

• Deliver engaging sales and operational training to Territory Managers, Counter Sales Associates, contractors, dealers, and store personnel.
• Train on product features, advantages, and benefits to enable effective selling of HVAC equipment, providing a basic understanding of HVAC systems.
• Facilitate Kitchen Table Sales training and emerging B2B/B2C sales methodologies for contractors.
• Provide counter sales training focused on contractor engagement and increasing lines per order.
• Deliver business training, operational procedures, and Cloud Suite Distribution (CSD) systems training.
• Adapt facilitation approach based on audience needs using adult learning principles.

• Manage all training through Litmos Learning Management System, including enrollment, tracking, and completion verification.
• Ensure training completion across all Factory Direct stores in the region.
• Schedule and coordinate training sessions across multiple locations.
• Monitor training effectiveness and impact on sales and operational metrics.

• Conduct ongoing needs assessments by observing store operations and engaging with stakeholders.
• Proactively identify training gaps that impact sales performance and operational efficiency.
• Collaborate with Operations Directors, Store Managers, and Territory Managers to understand business challenges.
• Develop and update training content when programs need enhancement.
• Provide recommendations for new training initiatives based on identified needs.

• Partner with Factory Direct leadership to align training with business objectives.
• Build credibility with Territory Managers, contractors, and store personnel as a trusted advisor.
• Collaborate with Learning & Development team to share best practices.
• Respond professionally to feedback and adjust training approaches accordingly.

• Travel extensively (65–75%) throughout the Northeast region to provide on‑site training and support at Factory Direct locations.
• Maintain flexibility to adjust schedule based on training needs, new store openings, and business priorities.

• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Must live near a major airport for quick travel options to Factory Direct stores.
• 3+ years of sales experience in HVAC wholesale distribution or related industry.
• 3+ years of operational experience in HVAC distribution, counter sales, or territory management.
• 3+ years of experience delivering training to adult learners in a professional setting.
• Valid driver's license with a clean driving record.

• Strong understanding of HVAC contractor business models and buying behaviors.
• Proven success in B2B sales, preferably selling HVAC equipment to contractors and dealers.
• Knowledge of wholesale distribution operations, counter sales processes, and territory management.
• Understanding of how to increase sales effectiveness and lines per order in counter sales environments.
• Familiarity with evolving sales methodologies including Kitchen Table Sales and modern B2B/B2C approaches.

• Demonstrated ability to facilitate engaging training sessions using adult learning principles.
• Strong presentation and communication skills with ability to influence and inspire.
• Experience using Learning Management Systems for training administration and tracking.
• Proficiency creating training materials using Microsoft Office (PowerPoint, Word, Excel).
• Ability to translate product features into compelling advantages and benefits.

Equal Opportunity Employer, including disability / veterans. Bosch adheres to Federal, State, and Local laws regarding drug‑testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.