Store Associates; 12th & Alameda

Store Associates (12th & Alameda)

Goodwill Central Oklahoma is seeking individuals to help grow our mission – We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our community’s donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence.

To provide excellent customer service to internal and external customers and perform a variety of general store duties including collecting, sorting, processing and selling merchandise. This is not a supervisory role.

Starting Pay
: $12.75 per hour

• Medical
• Dental
• Vision
• Life
• 401k
• All employees are eligible for the RISE program E helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for life’s challenges.

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Properly distribute items from the back room to the correct areas.
• Clean and straighten items on the floor.
• Clean the store, the dressing rooms, and the bathrooms.
• Abide by the policies and procedures set forth by Goodwill Industries of Central Oklahoma.
• Must be able to perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross‑train in all work areas.
• Adhere to cash handling procedures as outlined by Agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.
• Attend training as required.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs, and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

• Perform other duties and projects as required by management.

• High school diploma or GED, preferred.
• Prior customer service experience, preferred.
• Ability to speak, read and write English.
• Reliable transportation and communication: required.

• Live the Values
• Results Driven
• Customer Focus
• Communication
• Job Skills Knowledge

• High level of attention to detail.
• Excellent verbal and written communication skills.
• Strong organizational skills and the ability to work on several projects at once.
• Strong sense of internal and external customer service.
• Good time management skills and adherence to timelines and schedules.
• Good decision‑making skills.
• Basic math skills.
• Good interpersonal skills: able to work well with a wide range of people.

• Standing, walking, twisting, bending, grabbing and reaching for long periods; occasional squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, smelling and visual acuity.
• Ability to push, pull and lift up to 50 pounds, or more with assistance.
• Employer requires computer use.
• Handle textiles and donated goods and move stock onto or off shelves.

• Climate‑controlled retail or production environment most of the time, but may be exposed to airborne particles such as dust, mold, dirt and pollen as well as extreme heat and cold.
• Must be available during operating hours; schedule may include days, evenings, weekends, holidays and blackout periods; occasional overtime when approved by management.
• Moderate noise level.
• May work part time or full time at the discretion of management.

NOTE:

The above statements describe the general nature and level of work performed by an employee in this position. They are not an exhaustive list of all responsibilities, duties, and skills required.

• Entry level

• Full‑time

• Strategy/Planning and Information Technology

• Non‑profit Organizations