National Business Manager - Harvey Norman
Listed on 2026-03-10
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Management
Business Management, Business Analyst -
Business
Business Management, Business Analyst
National Business Manager - Harvey Norman
Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations.
Under our group of leading appliance brands, including Electrolux, Westinghouse and AEG, we sell household products in around 120 markets every year.
In 2025 Electrolux Group had sales of SEK 131 billion and employed 39,000 people around the world. For more information go to
About The Role
Due to an exciting internal promotion, we now have a rare and high‑impact opportunity to join Electrolux as the National Business Manager for the Harvey Norman Group, Australia!
In this dynamic role, you’ll be at the forefront of driving growth across the entire Electrolux portfolio within the Harvey Norman channel. You’ll lead the charge in shaping and executing a powerful strategic channel plan, building collaborative joint business plans, and owning end‑to‑end P&L performance to deliver standout results.
You will own the relationship with all stakeholders within both the HN Head Office and State franchisee network and lead a team of Key Account Managers (KAMs) in the development & execution of long‑term strategic plans for their respective categories. You will demonstrate a thorough market understanding, strong leadership capability and an ability to remain agile to deliver results.
Internally, you will also build strong cross‑functional relationships to ensure the broader business is aligned with the Harvey Norman go‑to‑market strategy.
What You’ll Do
Your focus will be on ensuring that we profitably grow our sales and market share within our key product categories, within the Harvey Norman Retail business. Leading a team of 2 Key Account Managers, you will work alongside the commercial BDMs and senior franchisees/stakeholders within Harvey Norman, building solid relationships and trust across the organisation.
You will coach and lead your KAMs to engage in strategic discussions with specific objectives, to deliver desired financial outcomes within the available budget.
Your focus from a channel perspective will be:
- Responsibility for the delivery of the annual joint business plan and go-to-market strategy with the Harvey Norman Group.
- Ownership and optimization of the forecasting process.
- Oversight of pricing and trade spend frameworks & alignment of executional programs.
- Ownership for the category range review process within HN to deliver innovation, distribution and NRM targets.
- Execution of strategic customer objectives via strong planning and effective communication within both the customer and our national field teams.
- Working closely with Finance, Marketing, Product Line and Demand Planning functions to ensure a strong connection with the market & other relevant trends, alignment on Marketing & Product plans and analysing performance & market intelligence to maximise results.
You will lead and coach your KAMs to drive:
- Execution of product core range programs and merchandising standards.
- Planning, execution and post campaign analysis of promotional activations.
- Planning and execution of HN floor staff programs, ensuring effective training and advocacy of our brands.
- Management of state and national Q ’s to ensure effective performance management through an agile and effective go-to-market strategy.
- Effective management of trading terms and reconciliation of payments for customer incentives and rebates.
- Analysis of all available data to identify business opportunities, risks and issues.
Who You Are
An experienced National Business Manager with a proven track record of driving commercial success and strategic growth across national accounts.
Understanding of & experience working with Whitegoods, Browngoods or small consumer durables would be advantageous, however not essential.
Proven capabilities in delivering strong commercial outcomes whilst effectively leading and managing a team.
A confident and empathetic leader and coach, skilled in developing high-performing teams and fostering a…
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