Epicor System Administrator

Our client is at a pivotal moment in their technological evolution and is looking for a hands-on, business-minded Systems Administrator to play a critical role in optimizing and advancing their ERP environment. This is an opportunity to step into a highly visible, impactful position where your expertise will directly influence operations, performance, and growth.

This role is 100% onsite (5 days/week) and offers the chance to work closely with internal stakeholders and external technology partners while owning meaningful systems and process improvements.

What You’ll Do (Day-to-Day Impact)

In this role, you’ll serve as the internal ERP and systems expert, ensuring stability, performance, and continuous improvement across the organization’s technology landscape.

• Partner with third-party IT support to maintain and optimize infrastructure, including hardware, software, security, backups, and system updates
• Lead the development, enhancement, and ongoing support of ERP systems (Epicor Kinetic), with a strong focus on Quote-to-Cash processes
• Act as the go-to subject matter expert across multiple ERP modules, including Sales, Production, Materials, MRP, and Finance
• Support and troubleshoot hardware and software issues, supplementing external IT support as needed
• Research, evaluate, and manage integrations for new applications and technologies
• Own testing environments and processes, ensuring all updates, patches, and enhancements are thoroughly validated before release
• Develop and maintain reports, dashboards, BAQs, and BPMs to support daily business operations
• Collaborate with internal teams to ensure systems align with business needs and are fully leveraged
• Participate in change management initiatives related to system and process updates

What We’re Looking For (Core Qualifications)

• 2+ years of hands-on experience with Epicor ERP (Kinetic strongly preferred)
• Advanced ERP knowledge with the ability to function as a true subject matter expert
• Strong analytical, problem-solving, and critical-thinking skills
• Excellent verbal, written, and interpersonal communication skills
• Proven ability to manage multiple priorities and projects effectively
• High level of professionalism with the ability to handle sensitive and confidential information
• Strong understanding of enterprise hardware, software, and system configurations
• Advanced proficiency with Microsoft Office and related business tools