Parking Control Assistant
Listed on 2026-01-18
-
Customer Service/HelpDesk
Customer Service Rep, Clerical
Job Number
252613
OrganizationParking Administration
ScheduleFull-time, Monday - Friday 7:30 a.m.
- 4:30 p.m., overtime for peak periods and football/special events required.
Onsite
Salary RangeTargeted salary $14.00/hr, based on experience
Benefits ProvidedYes
Required AttachmentsResume, Cover Letter
Job DescriptionServes in the areas of parking control and enforcement, information dissemination, dispatch and/or related parking issues.
- Makes decisions related to parking enforcement based on the application of policies, procedures and established standards.
- Enforces parking regulations; issues citations; responds to questions, complaints, emergencies; operates computer tablets, citation software and two‑way radios; works impoundment of vehicles when necessary.
- May substitute as dispatcher, operating radio equipment, gate access system and performing clerical functions.
- Assists with emptying parking meters and pay stations.
- Works special events, including controlling lot access based on special guest lists, placing or moving cones/barricades.
- Works home football games, securing lots and selling spaces, etc.
- Monitors parking lots and garages and runs errands in departmental vehicle.
- Uses established safety practices to protect health and safety of personnel and property.
- Performs all other duties as assigned.
Education and Experience
High School diploma or GED, AND:
- 12 months customer service/contact experience.
- Ability to speak, read and write clear, concise English.
- Basic math skills
- Basic computer skills
- Customer service
- Oklahoma State Driver's License to drive university vehicles or ability to obtain within 30 days of the hire date.
- Exposure to extreme temperatures.
- Outdoor work in all seasons.
- Standing and walking all day.
- Ability to navigate uneven terrain stepping onto and off of curbs.
- Stooping, bending, climbing, and lifting up to 30 pounds.
- Will wear and maintain uniforms and work shift work.
- Speak, including expressing oneself or exchanging information with others.
- 1 year or more customer service experience.
- Familiar with OU's Norman campus.
- Previous experience working outdoors
No Supervisory Duties
Special InstructionsSelected candidates will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. View policy.
Equal Employment Opportunity StatementThe University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran.
Additional Hiring InformationHiring contingent upon a Background Check:
Yes
Special Indications:
Hiring contingent upon police records check, Hiring contingent upon driver's license check
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