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Lobby Security Supervisor Security Clearance

Job in Normal, McLean County, Illinois, 61761, USA
Listing for: Allied Universal
Full Time position
Listed on 2026-01-20
Job specializations:
  • Security
    IT Specialist
Salary/Wage Range or Industry Benchmark: 23 USD Hourly USD 23.00 HOUR
Job Description & How to Apply Below
Position: Lobby Security Supervisor with Security Clearance
Overview Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description Pay Rate: $23.00 / Hour Valid Driver's License & Supervisory Experience Hiring Now! Apply Today! Allied Universal® is hiring a Lobby Supervisor. The Lobby Supervisor is responsible for the management/supervision of Lobby Receptionist personnel, providing security access control measures via lobbies, badging and special events for multiple sites for a high-profile customer. RESPONSIBILITIES:
* Supervise and coordinate the delivery of quality services to the client. Act as a liaison between customer, Account Manager, and lobby receptionists; supervise lobby staff, providing coaching, recognition, and discipline within approved empowerment range
* Supervise day-do-day operations at the site for Lobbies, Badge & , Visitor Centers, and Large Events
* Enforce Allied Universal policies as outlined in the handbooks and executive memos
* Assist the Account Manager in identifying, meeting, and exceeding the needs of the customer
* Meet all contractual scheduled hours with a minimum of unbilled overtime
* Coordinate and/or conduct site-specific on-the-job training (OJT), client specific training, and annual refresher training for lobby personnel
* Manage uniforms, equipment, supplies, and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
* Communicate staffing needs to the Account Manager or to recruiters via

Requisition Form, assisting in identifying and interviewing quality candidates
* Assure that lobby personnel receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
* Assist with the communication of policies, company announcements and job openings
* Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
* Respond to client requests
* Make emergency notifications as necessary pursuant to site Post Orders
* Provide direction and instruction to subordinates regarding the performance of their duties
* Disciplinary action/commendation decisions pertaining to security personnel
* Make productivity and cost reduction recommendations to management
* Make recommendations for physical security surveys, job safety analysis and post orders
* Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel assigned

QUALIFICATIONS:

* Must possess a high school diploma or equivalent
* Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
* Must possess, or be able to obtain, a SECRET clearance with the Department of Defense
* Minimum one (1) year of experience in security, law enforcement or military service
* Must possess one or more of the following:

* Service in the active-duty military, military reserves, or National Guard
* Service in Auxiliary Police or Police Cadets
* Minimum of one year verifiable and successful supervisory experience in security-related industry

* Be able to operate radio or telephone equipment and/or console monitors
* Demonstrated ability to interact cordially and communicate with the public
* Effective oral and written communication skills
* Problem solving skills
* Active listening skills
* Assess and evaluate situations effectively; identify critical issues quickly and accurately
* Compile, sort, and interpret data
* Research, investigate, compile information
* Mediate conflict with tact, diplomacy
* Write informatively, clearly, and accurately
* Teamwork
* Attention to detail

PREFERRED QUALIFICATIONS:

* Possession of one or more of the following:

* Service in Military Occupational Specialty related to law…
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