Teaching and Logistics Specialist, Challenger Learning Center

Description

We seek applicants for a full-time position to support and lead immersive STEM experiences primarily for elementary and middle school students at the College's Challenger Learning Center (CLC). This position manages scheduling, logistics, and educator engagement to ensure seamless program operations. This role will communicate content and curriculum expectations to visiting educators and collaborate with the Director to support outreach, enrollment, and community partnerships.

This role will oversee process documentation, monitor program impact through data collection and analysis, and facilitate ordering and organizing of classroom materials to support a high-quality learning environment.

General responsibilities include but are not limited to:

* Lead simulated space missions and other hands-on STEM experiences in the specialized facilities of the Challenger Learning Center, and in asynchronous, virtual settings

* Manage customer inquiries and scheduling of in-person STEM experiences

* Support educators by ensuring they are well-prepared for their visit, addressing questions about scheduling, curriculum, student experiences, and field trip logistics

* Oversee logistical aspects of visiting groups: ensure trip details are finalized, prepare materials for both students and staff, proactively communicate accommodations and IEPs to the team, and coordinate lunch receipt and organization

* Maintain a directory of eligible and returning schools by tracking organizational contacts, updating Salesforce records, and ensuring all school information is accurate to enhance outreach and recruitment strategies

* Implement a data-driven outreach plan by analyzing booking trends and proactively engaging teachers through multiple communication methods

* Coordinate the strategic deployment of marketing materials by identifying priority schools, submitting marketing requests, and collaborating with the Marketing team to develop outreach materials

* Track scholarship usage and experiential feedback from teachers and students, ensuring data is collected, analyzed, and communicated appropriately

* Maintain and update documentation related to operational processes

* Enhance customer satisfaction by engaging with educators, parents, and participants to gather feedback, address concerns, and implement improvements that elevate the program experience across both school-year and summer programming

Requirements

* Bachelor's degree.

* Experience leading elementary, middle school, and/or high school students in formal and/or informal learning experiences.

* Ability to master and utilize specialized technology and STEM equipment.

* Excellent written communication, public speaking, and collaboration skills.

* Strong organizational skills, attention to detail, ability to work independently and function professionally under pressure.

* Proficiency with Microsoft Office applications.

* Ability to interact effectively with individuals of diverse ages, cultures, and socio-economic backgrounds.

* Availability to work occasional evenings and weekends.

Desired Qualifications

* Master's degree in Education or STEM-related field.

* Valid Illinois professional educator license.

* Familiarity with Next Generation Science Standards (NGSS) and Common Core State Standards (CCSS) and their application to both formal and informal learning experiences.

* Experience with Salesforce applications.

The review of applications will be ongoing

THIS POSITION IS BASED IN CENTRAL ILLINOIS AND ABILITY TO BE PRESENT ON-CAMPUS/IN-PERSON IS REQUIRED.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.