Customer Service Rep E College Ave

Job Description

Join our team as a Customer Service Representative at our 1910 E College Ave. location in Normal, United States! We’re looking for friendly, customer-focused individuals to provide exceptional service and support to our valued customers.

• Greet customers warmly and assist them with their orders and inquiries
• Take phone and in-person orders accurately and efficiently
• Prepare and assemble food items, including making pizzas
• Process cash and card transactions with precision
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Address customer concerns and resolve issues in a professional and empathetic manner
• Adhere to company policies and food safety standards
• Assist with additional tasks as needed to support the team and business operations

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and written
• Capability to follow directions and work in a fast-paced environment
• Basic math skills for handling cash transactions
• Ability to multitask and prioritize effectively
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Flexibility to work various shifts, including weekends and holidays
• Team-oriented mindset with a willingness to collaborate
• Previous customer service experience preferred, but not required
• High school diploma or equivalent (preferred)