Driver Manager

zTrip is the largest taxi operation in the United States, and we’re looking for a proactive, people‑focused
Driver Performance Manager to help grow, support, and elevate our fleet. This role blends driver acquisition, onboarding, coaching, and safety oversight—perfect for someone who enjoys building relationships, improving performance, and driving measurable results across both recruiting and safety operations.

As the Driver Performance Manager, you will play a central role in shaping the quality, safety, and growth of our driver team. You’ll lead full‑cycle driver acquisition efforts, ensure new drivers are onboarded successfully, and coach existing drivers to maintain high performance and safe driving habits. Using modern telematics tools and strong interpersonal skills, you’ll help build a fleet that is both growing and consistently operating at top performance.

Driver Acquisition & Onboarding

• Develop and execute recruitment campaigns to attract and retain qualified drivers.
• Set and track recruitment goals using reporting and analytics.
• Respond quickly to applicants and coordinate orientation sessions.
• Manage onboarding workflows
  , including vehicle assignments and documentation.
• Maintain applicant tracking systems and ensure accurate reporting.
• Support retention initiatives and promote a positive driver experience.

Driver Performance, Coaching & Safety

• Monitor daily driver activity using telematics and camera platforms (Samsara, Lytx, etc.).
• Conduct one‑on‑one coaching sessions to improve performance and correct unsafe behaviors.
• Lead safety onboarding for new drivers.
• Review MVRs and background checks to ensure driver qualifications.
• Track performance trends
  , safety violations, and training completion.
• Assist with accident investigations and recommend corrective actions.
• Collaborate on performance and safety initiatives to reduce incidents and improve fleet outcomes.
• Promote positive reinforcement programs that reward strong performance and safe driving.

• Experience in driver recruiting, fleet operations, coaching, or transportation safety preferred.
• Familiarity with telematics or driver monitoring systems (Samsara, Lytx, Nauto, etc.) is a plus.
• Strong communication and coaching skills with a constructive, supportive approach.
• Highly organized and detail‑oriented, with the ability to manage sensitive information.
• Valid driver’s license and clean driving record required.
• 401(k) with up to 3% match
  .
• Paid Time Off & Holiday Pay
  .
• Performance incentives tied to safety and recruiting outcomes.