Safe Ride Driver​/Dispatcher

Overview

Safe Ride Driver/Dispatcher position(s) in the Transportation Services Department. The incumbent performs duties to provide safe transportation for the University community. This role serves as the primary contact for students, staff, and faculty calling the Safe Ride transportation service; dispatching drivers promptly and effectively to assigned locations. The position also involves serving as a Safe Ride Driver, providing safe vehicle transport for students, staff, faculty, and guests to designated University properties.

• Act as the primary contact for Safe Ride operations, receiving calls and coordinating dispatch to drivers.
• Dispatch drivers promptly and effectively to assigned locations.
• Provide Safe Ride transportation as a driver to designated properties owned or leased by the University.

• Basic knowledge of the Commonwealth of Virginia motor vehicle laws.
• Knowledge of occupational hazards, safety precautions, and safety regulations related to motor vehicle operation.
• Knowledge of procedures for operating and inspecting motor vehicles prior to use.
• Some knowledge of MS Office or related software.
• Excellent oral and written communication skills.
• Ability to listen, understand, and respond appropriately in customer interactions; read maps and locate addresses within the service area.
• Ability to promote a positive image of the University and resolve customer service issues.
• Ability to use automated dispatch software and operate multiple communication devices (telephone, tablet, 2-way radio, mobile phones).
• Ability to interpret and follow established parking regulations, policies, and procedures.
• Ability to complete routine forms and reports accurately and legibly.
• Ability to respond quickly with sound judgment in stressful situations.
• Ability to be punctual and complete work assignments in a timely manner.
• Ability to operate hand and power tools and sit in a vehicle for extended periods of time.

Must possess a valid VA driver’s license with an insurable driving record.

• Some experience operating a motor vehicle.
• Some experience in a customer service related position.

• Basic experience driving a 12-person van or similar vehicle preferred.
• Some experience working as a dispatcher preferred.

• Must possess and maintain a valid Virginia Driver's License and an insurable driving record in accordance with University and state regulations.
• Must be available to work evening shifts, including weekends (Monday through Sunday).
• Must be able and willing to operate vehicles during inclement weather events (e.g., snow, rain).

This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

Salary range between $14.50 and $16.50 per hour.

• Resume and Three (3) Professional References requested.
• Criminal Background Check:
  The final candidate must complete a criminal history check.

• It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (including hair texture and protective hairstyles), color, religion, sex or gender (including pregnancy or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
• Reasonable Accommodation Request:
  If you require reasonable accommodation, contact the Division of Talent Management and Culture at .
• Alternative Hiring Process:
  Applications may be considered via the Commonwealth’s Alternative Hiring Process. Applicants may provide an AHP Letter from DARS or DBVI. For an AHP Letter, visit the indicated link or contact DARS/DBVI as provided.

Note:

The following is provided for reference in the original posting and retained where applicable: pay transparency and related notices as required.