Field Service Technician

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Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and over 500 retail locations in more than 80 countries. Our global sales and service network provides our customers with local resources for a wide variety of material handling equipment, fleet management solutions, warehouse products, and support services to meet their needs anytime, anywhere.

At Crown, we recognize that our employees are the driving force behind our success. We foster a culture of passionate people and innovation. We support our employees and their professional growth because investing in our people is investing in our future. Throughout Crown’s history, over 1,000 employees have celebrated 25-year milestones, and we are proud to have supported their career paths.

We invest in our employees through training, development, and competitive compensation packages, understanding that people are fundamental to our progress.

We are seeking knowledgeable, customer-focused auto, diesel, aircraft, or forklift technicians to join the Crown team. This position services our customers in Newport News, VA, and the surrounding territory, reporting to our Norfolk branch.

Want to learn more? Watch "A Day in the Life of a Crown Field Service Technician".

Job Duties

• Troubleshoot, diagnose, and repair Crown and other makes of lift trucks.
• Perform all planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after each job completion.

Minimum Qualifications

• Less than 2 years of related experience
• High school diploma or equivalent
• Valid driver’s license, good driving record, and ability to operate lift trucks safely.

Preferred Qualifications

• Strong mechanical and electrical skills, knowledge of electrical/electronic systems, hydraulics, and internal combustion engines, and ability to read electrical and hydraulic schematics.
• Good communication and customer service skills.
• Technical degree, lift truck repair experience, welding skills, and familiarity with testing equipment are preferred.
• Experience with tools such as hand tools, electrical/air tools, torches, arc welders, and testing devices.
• Industry-specific training is advantageous.
• Ability to read service manuals, plan, and execute tasks efficiently.

Work Authorization: Crown will only employ individuals authorized to work in the U.S. No sponsor ships are provided. Applicants requiring sponsorship are ineligible.

No agency calls, please.

Compensation and Benefits: Crown offers a comprehensive package including health/dental/vision, prescription drugs, flexible benefits, 401(k), life and disability insurance, paid parental leave, holidays, vacation, tuition reimbursement, and more.

Service Technicians also receive:

• Award-winning training
• Company vehicle
• Tool insurance
• No flat rate system
• 40 hours/week plus overtime
• Uniforms and specialty tools
• Primarily first shift
• Career advancement opportunities

EOE Veterans/Disabilities

Job Segment: Maintenance, Forklift, Warehouse, Welding, Field Service, Manufacturing