Direct-To-- Installation Technician - Norfolk, VA

Join the Smart Home team at Vivint in Norfolk, VA as a Direct‑To‑Home Full Time Installation Technician. We are dedicated to creating smarter, safer and more sustainable homes.

• Earn piece‑rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology by training on industry‑leading products.
• Manage inventory and assets with a business owner mentality.
• Install, service, and troubleshoot cutting‑edge smart home technology in customer homes.
• Create solutions to protect and simplify customers’ lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to various customers.
• Control your own income by providing opportunities for customers to purchase additional products and services.
• Leverage services and installation appointments into leads and revenue.

• Exceptional customer service skills.
• Sales experience and/or field services experience is helpful. Experience as a construction worker, electrician, or other technical background is helpful but not required.
• Someone who thrives in a team environment and can also be trusted to work independently.
• Willingness to submit to a criminal background check.
• Current valid driver’s license and reliable transportation.

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 ft.
• Work in attics and other limited‑space areas.
• Bend, kneel, crouch, and stand for long periods.
• Maintain a strong safety culture at all work sites.

This technician position is paid on a piece‑rate basis with a range of $180–$350 per single install job (as of 12‑19‑24), or paid applicable minimum wage, whichever is higher.

EEO:
Vivint is an equal opportunity employer. EEO AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found c.gov).