Assistant Manager; Granby St

Overview

Assistant Manager (08087) 426 Granby St : $17.50 / HR

• Full-time
• Job Category Org:
  Store Assistant Manager
• Location Name - Location Code:
  Corporate Store

• The power of possible starts with our people. Fostering inclusion and diversity is simply the right thing to do.
• We believe creating a sense of belonging for everyone promotes a thriving culture of innovation where anything is possible.
• That’s why we are committed to building a culture that welcomes seeks to understand and values everyone’s whole self.

The Assistant Manager is responsible for all things that happen during the shift. This includes cost controls, inventory control, cash control, and customer relations.

• Shift: Full Time
• Salary: $17.50 per hour
• Manage Store Operations and Drive Results
• Comply with and manage any applicable local food safety requirements for certification of the team
• Inspect and correct store cleanliness and image issues
• Delegate regular or routine tasks (e.g., prepping food, cleaning/sanitation, stocking boxes)
• Prepare the store at closing so it’s ready for opening
• Manage, communicate, and improve service times during a shift
• Complete inventory process correctly when needed
• Serve as manager-in-charge for opening and closing shifts with support from GM or AGM
• Assist with making schedules
• Perform quality checks on all orders to ensure product meets standard
• Build an effective team and partner with AGM and GM to create a positive environment
• Support onboarding process for candidates and new team members
• Answer basic questions about career paths at Domino’s
• Train staff on various team member tasks
• Recognize and correct behaviors that violate policy
• Set consistent expectations and hold others accountable
• Provide best in class customer service by building relationships with customers, reviewing feedback, and addressing opportunities
• Understand menu items and describe products to customers when needed
• Coach the team on upselling orders
• Maintain team image throughout the shift and ensure service results
• Monitor team performance from a customer’s point of view
• Maintain food safety and team member safety, including training and incident procedures
• Promote delivery safety by assisting with callbacks and ensuring drivers use lock boxes
• Watch for shortages and take action
• Introduce or train on new technology with support from an AGM or GM
• Check, operate, and troubleshoot systems as directed by an AGM or GM
• Leverage operations technology to complete and track routines

• Prior experience in a management role or similar experience preferred
• Prior experience in a customer service or applicable role preferred
• Demonstrated ability to lead by example and ensure accountability from team
• Ability to problem solve and resolve customer concerns/complaints
• Proven ability to work as part of a team to achieve a common goal
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Excellent verbal, writing, and telephone skills to take and process orders

• Standing:
  Most tasks are performed from a standing position. Height ranges and surfaces described in the original description.
• Walking:
  Office paperwork and desk tasks; movement throughout the store
• Lifting/Carrying:
  Capacity up to approximately 50 pounds; various cases and supplies handling
• Pushing/Climbing/Stooping:
  Includes pushing trays, occasional stairs or ladders
• Reaching/Hand Tasks:
  Frequent reaching and manual dexterity required
• Environmental:
  Temperature ranges and exposure to odors, heat, and moving parts

• Identify any other requirements, such as travel, work environment, location, working hours, and driving-related duties
• Exposure to varying weather conditions when removing trash or delivering product
• In-store temperatures range from 36°F to 90°F and higher in some areas
• Safety and awareness around hot surfaces, equipment, and sharp edges

Note:

Domino’s Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team. We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for our team members.