Parking Compliance Officer; Multi

Overview

Title: 00644/00805-Parking Compliance Officer (Multi-Hire)

State Role

Title:

Security Officer III

Hiring Range: $28,759 - $38,399

Pay Band: 3

Agency: Norfolk State University

Location: Norfolk State University

Agency Website: NSU.edu

Recruitment Type: General Public - G

Job Duties

• Norfolk State University’s Parking Services seeks a Security Officer III to assist with campus parking enforcement.
• The successful candidate will identify vehicles in violation of university parking codes.
• Issue parking citations, install wheel-locks, and provide motorist assistance.
• Assist with special events, including planning and coordinating placement of cones and reserving spaces for large and small events, daily and on weekends.
• Ensure all lots are monitored daily for potholes or posted signs in need of repair.
• Assist customers with basic account information such as account balance and permit activity; work the front office to include writing passes, answering the phone, and some office work.
• Maintain a professional appearance and demeanor at all times; communicate well with students, staff, and the general public.

EEO Statement

NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities and veterans to apply.

• Demonstrated the ability to install some parking signage.
• Demonstrated ability to enter and retrieve information pertaining to vehicle registration, identification and status, using the handheld computer system.
• Demonstrated ability to ensure the accuracy of information and citations entered into the mobile app and provide pictures of parking violations.
• Considerable experience in customer service to the NSU Community and Visitors.
• Demonstrated ability to work under all weather conditions: walk, stand, and lift 10 lbs.
• Demonstrated ability to work rotating shifts to include day, night, weekends, and some holidays.
• Maintains a professional appearance and demeanor at all times; communicates well with students, staff, and the general public.
• Considerable experience in the security field required.
• High school diploma or GED, or equivalent combination of training and education that provides the requisite knowledge, skills, and abilities.
• Work all special events.
• Assist with special events to include planning and coordinating placement of cones and reserve spaces for large or small events, daily and on weekends.
• Assist the ticket writers when staff shortage occurs.
• Work the gate when needed.
• Must have valid driver's license and a good driving record.
• The ability to work the front desk to include answering the phone and writing parking passes.
• Good computer skills required and the use of Microsoft Office.
• Excellent oral and written communication skills.
• The ability to work independently and take the appropriate action with minimum supervision.

Additional Considerations

N/A

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Application and/or résumé for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia's Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or résumé.

The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or résumé. RMS provides a confirmation of receipt when your…