Deli Bakery Sales Manager; H

FT Deli Bakery Sales Manager (H)

Food Lion

Location: Norfolk, VA – 1235 N Military Hwy, USA-VA

Job Requisition: 467594

Store Code: 01416 DELI (7223426)

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

• Manage the Deli Bakery HMS Department in the absence of the Deli Manager, supervising all duties and responsibilities of Deli Bakery HMS Associates.
• Daily management of labor and coaching associates to achieve productivity expectations.
• Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture.
• Support the achievement of budgeted financial and operating results.
• Smile and maintain an enthusiastic customer service atmosphere, creating a positive shopping experience.
• Role model outstanding, friendly customer service; use product knowledge to offer solutions that meet or exceed customers' expectations.
• Control store expenses through proper ordering and care for supplies and equipment.
• Utilize company tools such as financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems.
• Perform duties that ensure department appearance, quality, variety, workplace safety, food safety, and sanitation are consistently maintained.
• Ensure Deli Bakery HMS schedules provide extraordinary customer service at all times; maintain schedules on a bi‑weekly basis.
• Ensure ordering, receiving, preparation, conditioning, and displaying of merchandise adheres to policies and guidelines.
• Observe and correct unsafe conditions to prevent associate or customer accidents.
• Record and report all associate and customer accidents per Food Lion procedures.
• Monitor shrink, ensuring inventory is accounted for and coaching associates to reduce losses.
• Utilize advertising and sales promotion materials applicable to the Deli Bakery HMS.
• Ensure compliance with local, state, and federal regulations.
• Adhere to all company guidelines, policies, and standard practices.
• Maintain security standards.
• Maintain neat, well‑groomed personal appearance and comply with dress code guidelines.
• Successfully complete all required training courses (CBT, Training Packet, Training Aid).
• Meet all physical requirements with or without accommodation.
• Complete all other duties as assigned.

• High school graduate or equivalent (preferred).
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques (preferred).
• Effective communication, customer service, and selling skills.
• Willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet Minimum age requirements for specific job functions.
• Certified Food Safety Manager (or earn accreditation within 90 days). Accredited by the National Registry of Food Safety Professionals or similar organization.

• Use computers and other communication systems.
• Push or pull up to 2000 lbs using a pallet jack.
• Bend and lift products up to 15 lb. continuously, 25 lb. frequently, 50 lb. on occasion.
• Pull or push up to 75 lb. on occasion.
• Stand 100% of the time; walk short distances frequently.
• Handle cleaning and packaging materials and household cleaners.
• Perform repetitive hand and arm motions.
• Reach and grasp at waist level, occasionally above shoulder or below waist level.
• Meet volume activity standards for the position.
• Tolerate extreme hot/cold temperatures up to 20 min at a time.
• Maintain sufficient visual ability for checks, invoices, and other written documents.

Mid‑Senior level

Full‑time

Management and Manufacturing

Retail

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.