Crew Leader II

Job Overview

Dive into the heart of arts, culture, and entertainment in Hampton Roads with Seven Venues, the City of Norfolk's Department of Cultural Facilities, Arts and Entertainment. Join us as we create, inspire, and celebrate through live performances, diverse community events, and captivating public art.

• Supervise daily crew operations for seasonal ice build/removal, arena floor cover installation, basketball floor assembly, and housekeeping needs.
• Coordinate and direct event operations crews for preparation and restoration of city facilities before and after events.
• Ensure event facilities and equipment remain clean, functional, and safe; perform inspections and report findings.
• Oversee maintenance and storage of all tools, staging, decking, bleachers, portable seating, tables, tents, furniture, hockey and basketball equipment, bike racks and outdoor events equipment.
• Report required maintenance repairs, schedule vendor service calls, and facilitate scheduling of maintenance for the facility, equipment, and vehicles.
• Supervise personnel, monitor training needs, implement policies, coordinate schedules, and contribute to performance evaluations.
• Work closely with the event team to achieve event goals, maintain inventory of event equipment, conduct site visits, respond to inquiries, and take action where required.
• Coordinate manpower and provide direct supervision to operations personnel and contracted staff during events.
• Resolve customer and public complaints in accordance with established policies and procedures; serve as a City Executive for events as required.
• Perform administrative duties: coordinate meetings, maintain records, develop reports, prepare estimates of potential operations costs, review invoices, and make budget recommendations.

• Knowledge of basic operational, technical, or office processes (equivalent to four years of high school or equivalency).
• Four years of experience in a related role.
• Preferred:
  Associate’s degree, three years of event experience.
• Preferred:
  Forklift certification and experience operating a forklift.

Four years of high school education or equivalent. Four years of relevant work experience.

Associate's degree. Three years of event experience.

• Forklift Certification.

Department Hiring Salary Range: $48,666 - $55,845

201 East Brambleton Avenue, Norfolk, VA 23510

40 hours per week, Mon – Fri 7:30 am – 4:30 pm. Must be able to work flexible hours including evenings, weekends, and holidays.