Master Control Hub Operator

Are you ready to be the behind-the-scenes hero who keeps news and programming flowing seamlessly? The Scripps hub in Norfolk is seeking a skilled Master Control Hub Operator to manage and monitor multiple programming sources while providing critical master control support. This role is essential to ensuring our viewers receive uninterrupted, high-quality programming around the clock.

Shift
: 10:00 PM - 6:00 AM

• Monitor several programming sources simultaneously, manage and switch sources for local television station programming, remotely from the Hub
• Monitor various levels and signals from multiple television sites
• Manage several live program logs and ensure accuracy
• Ensure the correct spots air during programming and note any discrepancies
• Solve problems and make judgment calls with business implications in mind regarding programming changes, commercials, special reports, and technical difficulties; this includes evaluating clock/timing to consider options with regard to programming, as well as deciding when to elevate issues
• Make decisions and consult with internal customers regarding local transmitter parameters and operation
• Routinely collaborate with media prep technicians and traffic personnel to manage daily operations. Collaborate with other local news personnel as needed during breaking news situations
• Interact both verbally and in writing with internal Hub client stations in a manner that ensures all of our internal customers have a consistent experience. This includes sending alerts, responses to inquiries, collaboration on problem solving, documentation, and/or resolution of issues
• Work with networks and live program providers, where required, to problem-solve issues
• Maintain current knowledge of and preparedness to execute disaster recovery procedures
• Perform quality assurance checks as required
• May require working overtime, holidays, and weekends with short notice when necessary
• Other duties as assigned

• Associate's degree in a related discipline or equivalent years of experience preferred
• Generally, 5+ years of experience in a related field is preferred

• Ability to problem solve and quickly take corrective action as necessary
• High sense of responsibility and urgency regarding corrective action and customer service
• Ability to work independently with minimal supervision
• Composure:
  Demonstrated ability to multitask in a fast, deadline-driven environment, and maintain calmness and accuracy of work
• Strong organization skills
• Highly detail-oriented
• Quick mathematical skills, especially concerning timekeeping
• Working knowledge of video servers, routing processes, and related equipment
• Working knowledge of transmitter parameters and operations
• Good communication skills, both verbal and written
• Working knowledge of all functions and responsibilities of TV master control

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SCRIPPS’ COMMITMENT TO A CULTURE THAT CREATES CONNECTION:
At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody.

That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose.

ABOUT SCRIPPS:
The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches…