Master Control Hub Operator

Master Control Hub Operator – The E.W. Scripps Company

Shift: 10:00 PM – 6:00 AM

• Monitor several programming sources simultaneously, manage and switch sources for local television station programming remotely from the Hub
• Monitor various levels and signals from multiple television sites
• Manage several live program logs and ensure accuracy
• Ensure the correct spots air during programming and note any discrepancies
• Solve problems and make judgment calls with business implications in mind regarding programming changes, commercials, special reports, and technical difficulties; this includes evaluating clock/timing and deciding when to escalate issues
• Make decisions and consult with internal customers regarding local transmitter parameters and operation
• Collaborate routinely with media prep technicians and traffic personnel to manage daily operation; collaborate with other local news personnel as needed during breaking news situations
• Interact verbally and in writing with internal Hub client stations to provide consistent experience, send alerts, respond to inquiries, and resolve issues
• Work with networks and live program providers to problem‑solve issues
• Maintain current knowledge of and preparedness to execute disaster‑recovery procedures
• Perform quality assurance checks as required
• May require working overtime, holidays, and weekends with short notice when necessary
• Other duties as assigned

• Associate’s degree in a related discipline or equivalent years of experience preferred
• Generally, 5+ years of experience in a related field preferred

• Ability to problem solve and quickly take corrective action as necessary
• High sense of responsibility and urgency regarding corrective action and customer service
• Ability to work independently with minimal supervision
• Composure: demonstrated ability to multi‑task in a fast, deadline‑driven environment and maintain calmness and accuracy of work
• Strong organizational skills
• Highly detail oriented
• Quick mathematical skills, especially with regard to timekeeping
• Working knowledge of video servers, routing processes and related equipment
• Working knowledge of transmitter parameters and operations
• Good communication skills, both verbal and written
• Working knowledge of all functions and responsibilities of television master control

Location:

Norfolk, VA

Norfolk, Virginia, is a vibrant coastal city offering a blend of maritime history and modern amenities. Its waterfront and nearby attractions provide diverse recreational opportunities for residents and visitors alike.

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, or military membership or veteran status, in its employment decisions.

Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.