Senior Site Reliability Engineer

Senior Site Reliability Engineer Associate III - Cloud Infrastructure Services

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

We are seeking a highly motivated Senior Site Reliability Engineer with 5-6 years in the IT industry spanning SRE, production support, and release management.

• Hybrid:
  In office/remote
• Reliability & Operations
• Own uptime and performance for customer facing services using SLO/SLI frameworks and error budgets; drive blameless postmortems and corrective actions.
• Lead incident management, triage, and root cause analysis; coordinate cross functional response and stakeholder communications.
• Establish and tune dashboards, and log analytics using Cloud Watch, App Dynamics, and Dynatrace for continuous monitoring of AWS and on prem systems.

• Experience with deployment automation tools
• Experience in scripting/automation
• Experience working with runbooks and operational procedures
• Ability to manage and implement system upgrades, patches, and migrations to keep systems current and secure
• Knowledge of change management processes and functions, including compliance requirements for deployments.
• Excellent communication and collaboration skills, with a demonstrated ability to work effectively with cross-functional teams and external partners
• 5-6 years hands on in production operations/SRE and release engineering.
• Strong experience managing hybrid environments (AWS + on prem).
• Proven expertise in CI/CD (Jenkins)
• Proficiency in Python and Shell scripting;
  Linux administration and JVM tuning.
• Deep experience with observability (Cloud Watch, App Dynamics, Dynatrace).
• Solid database fundamentals and query troubleshooting across SQL/No
  
  SQL.

Role

Location:

Virginia - Hybrid

Compensation Range: $56,000 - $84,000

Full‑time employees accrue paid vacation, sick leave, holidays, and are eligible for 401(k) matching, medical, dental, and vision insurance. Additional benefits include life, disability, HSA, and FSA options. Details vary by location.

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.