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Job Description & How to Apply Below
Duties Help
* Provides specialized support of a wide range of technical and professional Information Technology (IT) functions which support the J6 mission of enterprise desktop support and end-user computing devices.
* Serves as a technical expert for end-user management efforts for DLA users at all CONUS sites.
* Provides multi-media support services and end-user hardware support services to multiple DLA organizations within the CONUS Area of Responsibility.
* Configures, deploys, tests and repairs hardware for end-user use including CPUs, monitors, laptop computers, local printers, network printers, local and network scanners, mobile devices (tablets, phones, etc.), and other peripheral devices.
* Researches and evaluates hardware and peripheral devices for use in the End User Computing (EUC) environment. Requirements Help Conditions of employment
* Must be a U.S. citizen
* Tour of Duty:
Set Schedule
* Security Requirements:
Non-Critical Sensitive with Secret Access
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA):
Exempt
* Selective Service Requirement:
Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment
Incentives:
Not Authorized
* Bargaining Unit Status:
Yes
* Selectees are required to have a REAL other acceptable identification documents to access certain federal facilities. See https://(Use the "Apply for this Job" box below). more information. Qualifications To qualify for an IT Specialist (SYSADMIN/CUSTSPT), your resume and supporting documentation must support:
A. Specialized
Experience:
One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector.
Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
- Recommends purchases and advises management on upgrade/integration strategy.
- Manages projects involving deployment of new hardware to the existing or additional customer base.
- Develop operational test and evaluation plans. Exercises control over the project activities and the project resources drawn from such technical specialties as Information Assurance, systems administration, application development and environment management.
- Diagnoses and resolves complex problems (Tier 2 Help Desk tickets) involving IT hardware.
- Take appropriate action to resolve problems including hardware/peripheral replacement, reinstallation of operating systems, other software installation, modification of settings or giving instructions to user and training them on appropriate procedures or features of the system. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information For Important General Applicant Information and Definitions go to: http://
Reemployed Annuitants:
This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https:// Information for Veterans is available at: https:// . As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment.
Refusal to undergo…
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