Technical Control Office NATO security clearance

Technical Control Office for NATO with security clearance

Join to apply for the Technical Control Office for NATO with security clearance role at Work Life Group NL.

• Technical Leadership & Advisory:
  Provide specialist advice on CIS infrastructure, cyber security, and service design. Act as the technical lead for local and centrally managed projects.
• Service & Operations Management:
  Manage service levels, resources, and assets. Implement and monitor ITIL processes for Incident, Problem, and Change Management.
• Availability & Continuity:
  Ensure systems meet performance targets. Develop, test, and maintain Disaster Response Plans (DRPs).
• Customer Support & Knowledge Management:
  Serve as a primary contact for service requests and support. Maintain knowledge management systems and create technical documentation.
• Governance &
  
  Collaboration:
  
  Support budget development and execution. Maintain close liaison with technical teams across the organization and deputize for higher-grade staff as required.

• A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and 2 years post-related experience.
• At least 2 years practical experience of implementation and maintenance of ICT end systems within a large organization.
• Extensive experience configuring hardware and software.
• A strong understanding of ICT systems and the ability to work independently to solve problems.
• Practical experience troubleshooting technical issues and providing technical support to end-users.
• Management experience in a medium CIS service organization while involved in the planning of service levels, customer relations and KPIs.
• Managing the cyber security policies of assigned systems including implementation of system hardening and patch management.
• General knowledge of networking technologies, system administration, cyber security, IT architecture and system engineering, WLAN technologies and CIS mobility devices and Cloud Computing.
• Experience with incident handling, problem resolution, continuous process improvement.
• Experience conducting risk assessments.
• Experience in mid-level staff function in a national or international defence organization.
• Training/
  
  Certifications:
  
  Sound knowledge of ITIL processes and concepts;
  Technical Certifications (ITIL, CCNP, MCSE, CISSP); PRINCE2® Foundation.

If you've read the description and feel this role is a great match, we'd love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we'll be in touch promptly if your experience aligns with our needs.

• Entry level

• Full-time

• Engineering and Information Technology
• IT Services and IT Consulting

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