Neuroscience Hospital Specialist - Norfolk, VA

Neuroscience Hospital Specialist – Norfolk, VA

Position at Otsuka Pharmaceutical Companies (U.S.)

Otsuka America Pharmaceutical Inc. is a global healthcare company with the corporate philosophy: “Otsuka‑people creating new products for better health worldwide.” Otsuka researches, develops, manufactures and markets innovative products, focusing on pharmaceutical products to meet unmet medical needs and nutraceutical products for everyday health maintenance.

In its evolved customer engagement model, a Hospital Specialist engages healthcare providers (HCPs) using in‑person, virtual, and digital tools, offering expertise on products and their approved conditions. The role focuses on local care delivery to improve patient care and provide a superior experience. The Hospital Specialist reports directly to the Area Business Lead and coordinates with cross‑functional colleagues in Medical, Market Access, and Patient Support.

• Conduct proactive outreach to HCPs on topics such as product access, on‑label information, and established patient care guidance.
• Engage customers through virtual or digital tools and direct them to other colleagues (e.g., MSLs) as needed.
• Facilitate speaker programs and organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Elevate opportunities and feedback to the Area Business Lead, including local market insights to inform strategy and business goals.

• Minimum of 2 years of pharmaceutical or medical device sales experience.
• Must reside within a commutable distance of 50 miles from the primary city in the sales territory.
• Previous cross‑functional industry experience in commercial life sciences or related industry.
• 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products.
• Ability to work in an ambiguous environment undergoing transformation.
• Proven track record in coaching, training, and mentoring peers or others.
• Commitment to ethical business practices and understanding of regulatory standards.
• Ability to assimilate and communicate complex clinical and product information.

• Territory Analysis / Business Planning
  • Uses competitive data and business reports to track progress and uncover opportunities.
  • Displays knowledge of territory and business conditions that impact sales results to establish near‑term priorities.
  • Responds compliantly to competitive threats and opportunities.
  • Educates office staff on payer guidelines and reimbursement procedures to increase pull‑through.
  • Effectively utilizes promotional materials.
• Sales Skills, Engagement & Account Pull‑Through
  • Maintains ongoing awareness of internal support team resources.
  • Applies market and industry knowledge to overcome objections and influence prescribing habits during office calls.
  • Identifies territory professional groups to network and ensure access/exposure to key opinion leaders.
  • Builds strong relationships with all key office/practice personnel and focuses on patient health.
  • Delivers effective and balanced office calls and sales presentations utilizing approved marketing materials and technical references.

• Accountability for Results – Focus on key strategic objectives and lead change.
• Strategic Thinking & Problem Solving – Make decisions considering long‑term impact.
• Patient & Customer Centricity – Maintain focus on needs of customers and stakeholders.
• Impactful Communication – Communicate with logic, clarity, and respect.
• Respectful Collaboration – Seek and value others’ perspectives for diverse partnerships.
• Empowered Development – Play an active role in professional development.

Minimum $ – Maximum $, plus incentive opportunity. Range represents a typical pay range for individuals hired in the role. Additional elements such as job experience and specific skills may affect actual pay.

• Comprehensive medical, dental, vision, prescription drug coverage.
• Company‑provided basic life, accidental death & dismemberment, short‑term and long‑term disability insurance.
• Tuition reimbursement, student loan assistance.
• Generous 401(k) match.
• Flexible time…