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Patient Account Representative

Job in Norfolk, Virginia, 23500, USA
Listing for: Eastern Virginia Medical School
Full Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding, Medical Office
Job Description & How to Apply Below

Overview

EVMS Medical Group at ODU is seeking a Patient Account Representative. This position performs daily review of charges for accuracy, updates patient demographics, verifies insurance information, obtains authorizations, and manually posts charges into EPIC. Identifies charge issues/opportunities and works with clinical department to make recommendations, resolve issues and enhance charge capture.

Responsibilities
  • Efficiently and accurately enter charges in EPIC.
  • Review and resolve edits in Charge Review work queues.
  • Review and identify resolution for denials.
  • Assisting providers with billing/coding issues.
  • Updating patient demographics and verifying insurance coverage.
Minimum Qualifications and Skills
  • ICD
    10 and CPT knowledge, understanding of medical billing, problem solving abilities.
Preferred Qualifications
  • One year of patient billing experience. High School diploma or equivalent.

US-VA-Norfolk

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