Patient Coordinator

Patient Coordinator

Join Ivy Rehab Network as a Patient Coordinator in Virginia, providing seamless patient experience across our physical therapy, occupational therapy, speech therapy, and ABA services. Your role is the backbone of our clinics, directly impacting patient satisfaction by working with clinicians and teammates to deliver world‑class care.

Our Patient Coordinators are the frontline of patient interaction.

Responsibilities include:

• Greeting and checking‑in patients
• Scheduling appointments
• Answering incoming phone calls
• Verifying insurance coverage and obtaining authorizations
• Collecting payments and processing new patient registrations
• Maintaining clinic performance and supporting colleagues

• Full benefits package begins within the first month
• Generous PTO and paid holidays
• Bonus incentive opportunities
• Career advancement through training and mentorship

• 2+ years of administrative experience in healthcare (preferred)
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Excellent time management and ability to multitask in a fast‑paced environment
• Self‑motivated with a drive to exceed patient expectations
• Adaptability and positive attitude amid fluctuating workloads
• Dedication to exceptional patient outcomes and quality of care

We are an equal opportunity employer committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on experience, specialty, education, and organizational need. Any listed salary range does not include bonuses, differential pay, or other forms of compensation.