Senior Patient Access Representative ED

Full-Time, Rotating shifts, on‑call required, Emergency Department

The Senior Patient Access Representative is a working resource to the patient registration teams. Responsibilities include registering patients for the Emergency Department, and/or various

BUS registration areas of the hospital. The Patient Access Team Leader also assists the Team Coordinator and department leadership by serving as registration system super‑user, taking on‑call rotation during the week and on the weekends, participating in the interviewing process, preparing and reviewing reports, performing QA audits, mentoring and training staff, managing department supply levels, and participating in meetings and work groups.

The Team Lead is required to meet the written requirements and competency to serve as a preceptor and to provide department orientation. If you desire, there are promotional opportunities in Patient Access such as a Team Coordinator.

Up to $1,500 Sign‑On Bonus for Qualified Candidates!

Education

HS - High School Grad or Equivalent

Certification/Licensure

No specific certification or licensure requirements

Experience

• 2 years of Customer Service and/or Data Entry
• Associate or bachelor’s degree in Lieu of two years of experience
• Two years of previous experience in a healthcare environment in a related area
• Proficiency in Keyboarding

Keywords: Customer Service, Team Lead, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster