Medical Assistant

This is a full time position for a Medical Assistant in the department of Obstetrics & Gynecology, responsible for front and back office as well as assisting Physicians, Nurse Practitioners and Nursing staff with examination and performing Urodynamic Testing of patients.

• Perform Urodynamic Testing on patients. Skilled at placing urethral catheters.
• Prepares charts for the next day; reviewing records from previous visits or new patient referrals, obtaining records from hospital or other inpatient/outpatient facilities, laboratory facilities to ensure the provider has all pertinent information at the time of the patient visit.
• Obtains insurance carrier prior authorization for patient medications when needed.
• Checks-in and checks-out patients, obtains and writes referrals, when appropriately trained and directed, and schedules outside appointments with specialists.
• PATIENT CONFIDENTIALITY MUST BE MAINTAINED AT ALL TIMES.

• Give directions to patients and visitors.
• Handles pick-up and drop off medications.
• Phone triage.
• Takes vital signs such as height, weight, temperature, and blood pressure. May draw blood and give injections under the immediate supervision of a Physician or RN, collect and process urine samples.
• Chaperons when appropriate and assist the providers during certain minor surgeries and diagnostic procedures, such as Pap Smears.
• Maintains clean, well-equipped examination rooms; cleans and sterilizes instruments.
• Stocks examination rooms and triage area with medical supplies. Inventories and reorders supplies.
• Document all information in EMR.
• Prepare education packets.
• Transport patients to hospital/ED when necessary
• Check EMR tasks daily
• Review patient lab results, discuss abnormal findings with the physician and follow up with patient regarding treatment as necessary
• Perform other duties, as assigned, according to the individual departmental needs.
• Travel between locations is required when needed.

Completion of a Medical Assistant program and certification (RMA or CMA). Completion of BLS class and re-certify every 2 years.

Customer service-oriented individual is required. Must have some working knowledge of computers.

Experience with urology and/or gynecology is preferred. Experience in a fast paced, large, multi-specialty group is preferred.

US-VA-Norfolk