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Customer Service Rep Event Manager / Planner

Guest Experience Agent - Front Desk

Job in Norfolk, Virginia, 23500, USA
Listing for: Navy Exchange Service Command
Full Time position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
A leading hospitality organization in Norfolk is seeking a Guest Service Representative to manage guest interactions at a Navy Gateway Inn. This role includes front desk operations and ensuring excellent customer service. Candidates must have strong communication skills and at least one year of clerical experience. Responsibilities include assisting with check-ins, addressing guest inquiries, managing reservations, and collaborating with lodging staff.

This position may require flexible work hours, including weekends and holidays.
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