Product Implementation Specialist – Saudi Arabia

Product Implementation Specialist – Opportunity in Saudi Arabia

Join to apply for the Product Implementation Specialist – Opportunity in Saudi Arabia role at Andromeda Systems Incorporated.

Andromeda Systems Incorporated (ASI) provides tools and services to assist Physical Asset Owners, Fleet Managers, and Military Program Managers in gaining critical insights into their equipment’s performance, identifying system improvements, optimizing operations and support, making better business decisions, and achieving measurable life‑cycle cost savings. ASI is a leading provider of professional and high‑technology services and solutions, serving the Department of Defense, U.S. civilian agencies, and private industry.

ASI is seeking an experienced aircraft maintenance manager with excellent working knowledge of aircraft logs and records to serve as a Product Implementation Specialist. The position will be located in Jacksonville for one to two months of training followed by one year onsite in Saudi Arabia.

• Serve as on‑site customer support representative to facilitate customer’s successful integration of software solution into daily business processes.
• Provide daily management and oversight of assigned client implementation projects; lead/facilitate meetings with internal team and client stakeholders.
• Collaborate with Product Implementation Team Manager and liaise with customer to ensure clarity and mutual agreement of project scope.
• Utilize Project Implementation processes and tools throughout customer implementation lifecycle; recommend process/tool enhancements.
• Facilitate timely decisions to maintain project schedule and budget.
• Establish professional working relationship with clients with primary focus on key stakeholders and decision makers.
• Set and manage client expectations through project work plans and effective communication.
• Ensure relevant training is provided to customer.
• Share information/feedback from customer engagements with Product Implementation Team Manager pursuant to product enhancement and refinement of product vision and development strategy.
• Participate in product development meetings to comprehend new functionalities and provide report on customer feedback and enhancements.
• Maintain expert knowledge of assigned products and the ability to articulate value‑add features to customer.

• 5 years of experience in related area as an individual contributor.
• 1+ year of experience managing team member assignments.
• Bachelor’s degree.
• Additional 5 years of project management experience and/or customer support experience may be substituted for degree.
• Excellent verbal and written communication skills.

• Master’s degree.
• Experience working with/implementing enterprise asset management systems.

• Must be a U.S. Citizen.
• Must be qualified to obtain a Secret Security Clearance.
• Must be qualified to obtain an IQAMA for Saudi Arabia.

• 401(k) plan with immediate 100% vesting and 4% discretionary match.
• Paid leave including PTO, holiday, bereavement, and military.
• Medical coverage included.
• TRICARE Supplement.
• Employee Assistance Program.
• Tuition assistance and professional development.
• Bonus programs.

Andromeda Systems Incorporated is an Equal Employment Opportunity employer.

As such, 41 CFR 60‑1.4(a), 41 CFR 60‑300.5, 41 CFR 60‑741.5 as well as 29 CFR Part 471, Appendix A to Subpart A are herein incorporated by reference, to the extent applicable.

These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex.

Mid‑Senior level

Full‑time

Sales and Business Development

For more information about this and other open positions, please visit our website at