Automotive Technician

Rick Hendrick Cadillac (Norfolk)

Location:

6222 Virginia Beach Blvd, Norfolk, Virginia 23502

Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.

• Examines customer vehicles.
• Identifies necessary vehicle repairs and maintenance.
• Estimates cost of repairs.
• Performs vehicle repairs and maintenance.
• Documents services performed.
• Performs services efficiently and according to dealership guidelines.
• Follows dealership and manufacturer service guidelines.
• Requests necessary parts.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

• Education
  :
  • GED
  • High School Diploma
  • Associate Degree
  • Bachelor Degree
  • Master Degree
  • Doctorate Degree
• Field of Study/Work Experience
  :
  • Accounting
  • Automotive
  • Business
  • Human Resources
  • Information Technology
• Desired Work Experience
  :
  • up to 3 years
  • 3-5 years
  • 5+ years
• Education/Experience
  :
  Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required.
• Certificates and Licenses
  :
  • Valid Driver’s License
  • Automobile Salesperson License

• Computer
  
  Skills:
  
  Basic computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.
• Communication
  
  Skills:
  
  Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.
• Attendance Expectations:
  The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.
• Physical Demands:
  Lift up to 50 pounds; able to talk, hear, stand, walk, use hands, reach, stoop, kneel, crouch, or crawl.
• Environment Demands:
  Service area; exposure to loud noise, vibration, exhaust fumes; movement around vehicles; interaction with customers and staff.
• Verbal and Writing Ability:
  Read and comprehend instructions; present information clearly to customers and employees.
• Math Ability:
  Basic arithmetic operations.
• Reasoning Ability:
  Apply common sense, follow technical manuals.

• Servant Leadership
• Teamwork through Trust & Respect
• Integrity
• Commitment to Customer Enthusiasm
• Passion for Winning
• Accountability at All Levels
• Commitment to Continuous Improvement

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit the following text:
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit the following resource: https://(Use the "Apply for this Job" box below). Your Rights
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