Medical Support Assistant

About the Position: This position falls under Defense Health Agency at Naval Station, Norfolk, VA in Dir of Admin. The primary purpose of this position is to perform office automation work, including word processing, and a variety of clerical functions in support of the organization's mission and function.

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.

• Answer telephone and electronic mail inquiries and refer to appropriate staff member.
• Develop work schedules and staffing patterns that provide efficient coverage for patient care.
• Maintain and replenish office supplies as needed.
• Schedule patient appointments within clinic.
• File the results of various tests in patients' charts as they are received, keeping the record of care current and accurate.
• Perform routine patient check-in/checkout procedures using computerized systems.

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
• This position has mandatory seasonal Influenza vaccination requirements and is subject to annual seasonal Influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
• This position has been designated Mission Essential. In the event of severe weather conditions or other such emergency type situations, the incumbent is required to report to work or remain at work as scheduled to support mission operations.
• This position requires the completion of a pre-employment Physical Examination and an annual examination thereafter to ensure the continued, required level of physical health and ability or fitness to perform the duties of the position.
• Lifting up to 20 pounds may be required.