Assignments Coordinator

Job Description

Under the general supervision of the Associate Director for Business Operations, the Assignments Coordinator is responsible for assisting in the management of housing assignments administration and functions related to occupancy management. The Assignments Coordinator will provide in-person and electronic customer service to students and parents.

• Basic knowledge of current administrative practices, office procedures and equipment usage.
• Considerable knowledge of PC-based software such as the Microsoft Office Suite, particularly Word and Excel.
• Excellent customer service and problem resolution skills.
• Excellent oral and written communications skills
• Excellent interpersonal relationship skills.
• Excellent organizational and time management skills
• Good keyboarding skills.
• Demonstrated ability to interpret and communicate policies and procedures to a diverse audience.
• Demonstrated ability to plan and direct the work of student workers and/or other subordinate support staff.
• Demonstrated ability to effectively handle single and multi-line telephone system.
• Demonstrated ability to alphabetize and follow oral and written instructions.
• Demonstrated ability to function effectively in areas of responsibility with little or no supervision.
• Demonstrated ability to organize and process a variety of documents and forms in a fast-paced environment with multiple priorities.

NONE

N/A

Considerable experience in a position that requires frequent public interaction. Basic experience performing administrative/clerical duties involving answering phones, greeting customers, and providing information orally and in writing.

• Some experience using Banner systems.
• Some experience working in a university environment.
• Demonstrated ability to make independent decisions and work independently.
• Demonstrated proficiency in Microsoft Word, Excel, and Access.
• Some experience in Housing & Residence Life at a university or college.
• Some experience in Star Rez Housing Software.

Given the nature of the positions in Student and Campus Life that provide support to student services and/or student-centered programs, the employee occupying this position may be required to work during a university closing as directed by his or her supervisor. These instances may include working from a remote location (i.e., telework, etc.)

Working hours are 8:00am to 5:00pm Monday through Friday.

Salary commensurate with education and experience

Please submit a cover letter and resume, along with references.

The final candidate is required to complete a criminal history check.

It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information.

Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at .

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the…