Administrative Assistant

Description We are looking for a detail-oriented Administrative Assistant to join our team in Norfolk, Virginia. This Contract to permanent position offers an excellent opportunity to contribute to quality assurance processes and administrative tasks while collaborating with various departments. The ideal candidate will have strong organizational skills, proficiency in Microsoft Excel, and the ability to transform complex information into clear documentation.

Responsibilities:

- Maintain accurate and up-to-date quality assurance logs to ensure compliance standards are met.

- Issue corrective actions under the direction of the Corporate QA Manager and monitor their resolution.

- Review and process document change initiation requests with precision and timeliness.

- Audit and manage controlled document lists, such as lists of quality procedures and forms.

- Conduct and follow up on internal audits to ensure branch responses are completed.

- Create well-structured Word documents for procedures, forms, and work instructions as required.

- Translate technical or procedural information into clear documentation and spreadsheets.

- Obtain and maintain necessary security certificates for computer use.

- Assist in developing and organizing test and inspection plans, including creating tickets and handling call-outs.

- Collaborate regularly with customers, branch QA inspectors, supervisors, and training representatives to ensure inspection prerequisites are fulfilled. Requirements - Minimum of 2 years of experience in administrative roles.

- Proficiency in Microsoft Excel, including creating formulas and pivot tables.

- Strong data entry skills with attention to detail.

- Experience answering inbound calls professionally and efficiently.

- Ability to manage multiple tasks and prioritize effectively.

- Familiarity with quality assurance processes and documentation.

- Excellent communication skills, both written and verbal.

- Capability to work collaboratively across departments and with external stakeholders. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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