Administrative Assistant

Overview

Description The Department of City Planning ensures the highest quality of life for present and future generations by providing excellent planning and enforcement services emphasizing the development of safe, healthy and fun communities where people choose to live, work and play. The City of Norfolk’s Department of City Planning is seeking a highly motivated individual to become our newest team member.

The incumbent will provide excellent customer service to our customers, the willingness to support our staff, and must be a team player. Our Administrative Assistant I position involves the performance of a diverse range of business applications, record keeping, resources management, operational support, and customer service.

• Managing the following:
  Front desk by answering multiple telephone lines and providing customer service, large mail outs and certified mail, maintenance requests, inventory and ordering of office supplies, records management, processing parking validations, and scheduling conference room usage.
• Perform clerical duties such as filing and spreadsheet maintenance.
• Perform financial duties by approving invoice payments, processing incoming payments received for applications in Clariti system on Salesforce Platform, generating deposit cash receipts.
• Other duties as assigned

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

• One year of general office work experience.

• An associate degree in business or related field.
• Business administration experience in a government environment.
• Strong organization and communication skills with the ability to work independently with little supervision, and the ability to meet deadlines while handling multiple assignments.
• The ability to communicate clearly and effectively with City of Norfolk team members and external stakeholders.
• The ability to deal tactfully and courteously with others and provide instruction and guidance.
• Strong mathematical skills with proficiency in the use of Microsoft Excel spreadsheets and Microsoft Word processing software

Work Schedule: M-F, 8:00 am – 4:30 pm, 40 hours per week ½ hour lunch

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

Note:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

02:
If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

03:
Please select the highest level of education you have completed.

• High School Diploma/GED
• Some College (6 months or more)
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

04:
Do you possess an associate degree or above in business administration or a related field?

• Yes
• No

05:
How many years of experience do you have in…