Library Assistant II

The City of Norfolk's Department of Libraries is currently seeking a part-time Library Assistant II for its Blyden Branch. This position assists with the daily operations of the library, performs administrative duties including typing, filing, ordering supplies, and assisting with events, and provides customer service to patrons by giving information, promoting general usage of facilities, and operating all library equipment.

The Norfolk Public Library offers equal opportunity access to information, high quality book and multimedia materials, programs, exhibits, online resources, and technology to meet the needs of our diverse community for life-long learning, cultural enrichment, and intellectual stimulation. To fulfill its mission, the Library employs a knowledgeable, well-trained staff committed to excellent service and civility.

Departmental Hiring Salary Range: $21.00 Hourly

• Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating interlibrary loans, and collecting fees.
• Provides customer service by assisting with computers and equipment, searching databases for information and resources, and recommending reading material.
• Performs administrative duties by preparing statistical reports, ordering supplies, opening mail, distributing library materials, replacing damaged materials, and preparing lost book forms.
• Assists with events by setting up displays and researching and preparing information about authors.
• Assists with the receiving and ordering of new library materials using the online computer program by entering and checking the received orders and assisting with the creation of selection lists and purchase orders.

Work requires knowledge of a specific vocational, administrative, or technical nature, which may be obtained with six months to one year of advanced study or training past high school equivalency. Junior college, vocational, business, technical, or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

One year of experience in library or related customer service work.

• Valid Driver's license may be required depending on assignment.

Approximately 20 hours per week (Not to exceed 1,040 hours per fiscal year). Evenings and weekends.