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Student Account Specialist

Job in Norfolk, Virginia, 23510, USA
Listing for: Old Dominion University
Apprenticeship/Internship position
Listed on 2026-01-22
Job specializations:
  • Accounting
    Bookkeeper/ Accounting Clerk, Accounting Assistant, Office Administrator/ Coordinator, Accounting & Finance
Job Description & How to Apply Below
Position: STUDENT ACCOUNT SPECIALIST
Posting Details

Posting Details

Working Title
STUDENT ACCOUNT SPECIALIST

Position Number
00811A

Department
FINANCE OFFICE

Location
Norfolk, VA

Type of Position
Classified

Type of Job
Full Time

EEO Category
F Administrative Support (Clerical & Sales)

Job Description
Ensure due diligence is followed in processing Title IV and Federal Perkins Loan transactions while ensuring that all reconciled differences are resolved monthly. Performs all University billings and actively followup to collect the University's receivables. Process refunds and adjustments promptly and accurately and ensure compliance with University, Federal and State guidelines and regulations.

Type of Recruitment

Knowledge, skills and abilities
Working knowledge of basic bookkeeping/accounting principles and practices. Working knowledge of office procedures and equipment. Strong verbal and written communication skills. Demonstrated ability to perform detailed work with numerical data, and to make arithmetical calculations rapidly and accurately. Demonstrated ability to effectively utilize personal computers to include word processing, spreadsheet, and related software. Demonstrated ability to prepare routine financial reports and statements.

Demonstrated ability to analyze fiscal transactions for conformity with applicable procedures and regulations. Demonstrated ability to work effectively with people and to perform under pressure and meet deadlines.

Special licenses, registration or certification
None

Education or training
None

Level and type of experience
Some accounts receivable experience including billing and collecting of past due receivables. Some experience with Federal Perkins Loan Program. Some experience auditing records for accuracy and providing excellent customer service in a high volume environment.

Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Basic working experience with Federal Perkins Loan Program. Basic working experience auditing records for accuracy and providing excellent customer service in a high volume environment. Some experience with Banner software. High school diploma or the equivalent, supplemented by bookkeeping, accounting training and education.

Conditions of Employment
This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

Annual Salary/Hourly Rate
Salary non-negotiable $ - 36,750

Posting Detail Information

Job

Requisition Number
S02936

Job Open To
General Public

Open Date
04/28/2025

Close Date

Open Until Filled
Yes

Special Instructions Summary
None

Criminal Background Check
The final candidate is required to complete a criminal history check.

College Home Page

Department Home Page

Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information.

Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Division of Talent Management and Culture at .

Alternative Hiring Process
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).

Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To…
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