Technical Analyst - 3rd Line Support

3rd Line Technical Support Analyst

Norfolk - 5 days on site | 3 Month Contract | £25.21 per hour

A high-profile public sector organisation is looking for an experienced Technical Support Analyst to join a dedicated IT technical team within a leading healthcare provider. In this pivotal position, you will manage 2nd and 3rd line support to ensure the organisation's IT systems have sufficient capacity to run smoothly and remain secure. You will also hold the following responsibilities:

Set up and fix central Windows servers
manage the digital platforms that allow staff to work remotely
Taking care of system alerts, keeping anti-virus software up to date, and ensuring all servers have the latest security fixes installed.

The successful candidate will possess a strong analytical mind and the ability to operate independently in a fast-paced setting.

Degree or IT Qualification
A strong understanding of LAN and WAN technologies including TCP/IP and DNS

Experience with supporting microsoft server products
2nd and 3rd line support experience
Prior experience of working in public sector or NHS  

Norfolk - 5 days on site | 3 Month Contract possible of extension | £25.21 per hour

If you have prior experience providing IT Support to end users within a public sector setting or healthcare environment then this is the perfect opportunity for you. If the above seems of interest to you then please apply directly to the AD or send your CV to

Randstad Technologies is acting as an Employment Business in relation to this vacancy