Hospitality Team Member

Hospitality Team Member – YHA Sheringham

Location: YHA Sheringham, Sheringham, England, United Kingdom

Contract type: Fixed term, flexible contract

Working hours: Minimum 15 hours per week

Salary: £12.21 per hour, rising to £12.71 per hour from 1st March 2026 in line with National Living Wage (applies to all, including those under the age of 21)

Staff accommodation: £69.83 per week

YHA Sheringham are looking for a Hospitality Team Member to join our fun and varied hospitality team. You will get involved in all areas of hostel work, including cooking and serving breakfast, housekeeping, reception and more. Shifts cover mornings, evenings and weekends.

• Providing great customer service to all customers, members and guests.
• Working on reception, offering insights about the hostel and the local area and ensuring every guest feels informed and welcomed.
• Using our systems for efficient guest check‑ins and check‑outs, food and beverage sales and service.
• Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
• Assisting in the preparation and serving of food and drinks with genuine warmth and hospitality.

• Experience working face‑to‑face with customers.
• Experience working in a team, helping others to achieve a common goal.
• Excellent timekeeping, flexibility to cover different shifts, punctuality, and ability to work to deadlines.
• Ability to manage varying pressures, prioritise tasks and handle conflicting duties.
• Knowledge and understanding of YHA’s purpose and how we do it.
• Demonstration of YHA HEART values and ability to bring them to life in everyday work.

• 10 nights free hostel stays per year for you and up to 3 friends or family.
• Access to YHA staff discount and cashback portal.
• Free YHA membership each year.
• Access to support via the Employee Assistance Programme.

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website. If you need any assistance, please email …

Once the hiring manager has reviewed applications we will contact shortlisted candidates. We aim to get in touch within a reasonable time after the closing date. You can also check your application progress through the Connect portal.

All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. YHA reserves the right to close this advertisement early if we receive a high volume of suitable applications.