Trust Medical Secretary - Renal | and University Hospitals NHS Foundation Trust

Renal Medicine are very excited to have the opportunity to advertise for a Band 3 Medical Secretary and we want to hear from YOU!

The Renal Department at NNUH is responsible for providing specialised medical care to patients with kidney‑related conditions. The department has a specialist base ward at NNUH for urgent acute dialysis treatments, while also running outpatient dialysis services at Cromer and the Norfolk and Norwich Kidney Centre (NNKC). The service is largely based upon outpatient appointments and runs a general nephrology clinic where we treat patients with illnesses such as chronic kidney disease or hypertension.

The team also runs specialised clinics for our kidney transplant patients and those with polycystic kidney disease.

We are looking for a caring and motivated secretary to be a member of a truly collaborative and hardworking team to provide administrative support to our busy department.

• Typing letters to patients and GPs using Dictate IT (SWIFT) and the Electronic Document Template (EDT)
• Assisting in maintaining patient investigation databases
• Checking patient discharge letters electronically
• Answering telephones and dealing with queries efficiently
• Assisting clinicians with ad‑hoc queries
• Booking outpatient clinic appointments
• Assisting in the day‑to‑day running of the Renal admin team

Full time: 37.5 hours per week

Interview date: 26th February 2026

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first‑class acute care for around one million people in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state‑of‑the‑art facilities such as the Quadram Institute.

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream – access up to 40% of your pay as you earn it
• Free Park & Ride service to NNUH Colney Lane site
• Free 24‑hours confidential counselling support
• On‑site Nursery at NNUH Colney Lane
• On‑site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Please note that this advertised position, which is part of occupation code 4215, does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.

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