Senior Leasing Agent

We are an Omaha‑based commercial real estate firm driven by strong relationships - within our team and with every client we serve. Guided by our values of teamwork, integrity, and dedication, we’ve built a culture where people support each other, take pride in their work, and know their contributions truly matter. If you’re looking for a place where you’re empowered to grow and be a part of a high performing team, you’ll feel right at home here.

We are seeking to add a motivated and customer‑focused Senior Leasing Agent to join our property management team. They will be responsible for assisting prospective residents, showcasing available units, and ensuring a smooth leasing process between multiple properties. This role is ideal for someone with strong communication skills and a passion for delivering excellent customer service.

• Welcomes visitors by greeting them in person or on the telephone
• Focuses on renewals, resident retention, and 100% occupancy
• Collects rent from tenants, issues 3-day notices, and coordinates move‑ins and move‑outs
• Uses marketing and social media tools to build business
• Maintains a professional attitude and appearance at all times
• Maintains the phone systems by taking all calls within three rings.
• Responds to customers’ needs and informs maintenance or management of any tenant issues/repairs, while providing updates to the customer.
• Inspects units to make sure they are market ready
• Show apartments to prospects and tailor product knowledge according to the customers’ needs and by using suggestive selling
• Have prospects complete application and secure deposit in compliance with the Fair Housing Act
• Submit paperwork to Property Manager for approval and update prospects on the progress of their application
• Takes calls and messages for the Property Manager when directed
• Assists the Property Manager with filing needs
• Ensures office environment is clean and safe from workplace hazards
• Pool certification required or to be obtained within 30 days of employment

• Strong customer service and sales skills
• Flexibility with scheduling
• Goal-oriented
• Relationship building skills
• Excellent communication skills
• Outgoing personality
• Problem solving skills
• Time management skills and efficiency
• Teamwork skills
• Positive attitude
• Proficient in word, adobe, and excel.
• Able to follow policies and procedures

• 3-5 years of experience with leasing and/or showing apartments
• 3-5 years of experience in customer service is required
• 3-5 years of experience in sales is preferred
• Experience with Yardi Voyager is a plus