Contracting Coordinator II

Job Summary

This role is responsible for managing the team’s incoming task requests from senior management as well as partner offices. They will allocate the appropriate resources and tasks to maintain service standards. The coordinator will develop and maintain documentation for onboarding a new Platform Partner. They will also work with partner offices to fulfill any new or existing license request.

Primary Responsibilities

• Manage incoming emails, license requests, SoS updates, registered agent, or other tasks
• Work with partner offices and subject matter experts to resolve questions and understand nuances with onboarding new platform partners
• Provide guidance to team members and partner offices for the appropriate process onboarding and maintaining platform partner licenses
• Reach out to 3rd party vendors to discover requirements needed to finalize onboarding or complete annual filings
• Send out required documents to partner offices for onboarding; receive and review required documentation; enter and submit documentation to 3rd party vendors
• Work with 3rd party vendors to help file and maintain license documentation for all new and existing partner offices
• Document and update contact information for each partner office

Primary Skills & Requirements

• Exhibits sound and accurate judgement, includes appropriate people in decision‑making process
• Conveys a friendly, positive attitude while maintaining professionalism at all times
• Strong customer service skills to respond promptly to customer needs
• Ability to demonstrate accuracy and thoroughness; provide analysis of application to ensure a quality output
• Follows policies and procedures, completes administrative tasks correctly and on time, supports organization’s goals and values
• Uses time efficiently and completes work in a timely manner
• Maintains confidentiality
• High School diploma
• 3+ years of administrative experience
• 3+ years of licensing experience

Benefits Available

• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays
• PTO
• Community Service PTO
• FSA/HSA
• Life Insurance
• Short-Term and Long-Term Disability

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at a company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily.

Joining us means being part of a hyper‑growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.