Rental HVAC Branch Associate

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class diverse workforce spanning HVAC, refrigeration, and fire and security. Spot Coolers is a wholly‑owned subsidiary that rents and sells commercial portable air‑conditioning and heating solutions across the nation, helping customers stay up and running.

Spot Coolers has an opening for a Rental HVAC Branch Associate in our Norcross, GA market. The Branch Associate completes sales deliveries, pickups, and customer service calls per the Branch Procedure book to build Spot Coolers’ reputation as the best company in the business. This role also serves as a first responder for all customer servicing activities—deliveries, pickups, equipment swaps, etc.

This position is for a Rental HVAC Branch Associate who works under moderate supervision. The role is responsible for troubleshooting technical problems and issues, determining technical solutions in accordance with product and customer specifications, and recommending actions to customers.

• Extensive driving to multiple customer sites daily.
• Job site deliveries, pickups and equipment installation of new/rental portable A/C and heating equipment.
• Provide product and technical support under moderate supervision.
• Conduct technical training and product briefings with customers.
• Troubleshoot technical problems and determine solutions in accordance with product and customer specifications, then recommend these to customers.
• Ensure fleet and required accessories are cleaned, maintained, organized and ready to rent.
• Maintain the warehouse and trucks for optimal efficiency.
• Complete and submit all required paperwork – order write‑ups, rental/sales agreements per policy.

• High School Diploma or GED.
• 1+ year experience in a mechanical or technical field.
• Valid driver’s license.
• Ability to lift 50 lbs frequently and up to 75 lbs occasionally.

• Excellent verbal and written communication skills.
• Strong phone skills.
• Strong organizational skills.
• Excellent attention to detail and accuracy.
• Basic mechanical skills and comfort using hand tools.

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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