Field Applications Manager

The Field Applications Manager willlead a team of Field and Product Application Scientists and willbe responsible for ensuring that customers receive technical pre- and post- sales automation support while supporting the Sales team with the application of Omega Bio-tek products on various automated platforms. In addition, the Field Application Manager will be supporting products, devices, and instrumentation launches, installation, troubleshooting, and protocol development.

• Develop internal procedures,guidelinesandassist
  
  Field Application Scientists with implementation of products on automated liquid handlers and magnetic processors within the sales opportunity life cycle (pre-sales, evaluation, installation, and post sales)
• Train Field and Product Application Scientists on different liquid handling instruments, magnetic processors, and Omega Bio-tek products
• Develop new products/workflows on different liquid handling platforms and magnetic processors
• Provide technical supportregardingapplications and troubleshooting to customers via phone,emailand on-site visits
• Develop andmonitor
  
  Key Performance Indicators to ensure excellent team performance
• Play a key role in laboratory functions such as DNA extraction, RNAextractionand other downstream processes in regard to marketing, customer-related projects, and troubleshooting
• Develop and provide technical training and materials for customers and team members
• Create technical application content in conjunction with marketing department
• Train and provide support to Sales Team on applications and requirements for customers on different automated platforms
• Ensure installation services meet or exceed customer requirements as defined in Project Scope Statement
• Ensure proper documentation of customer requirements, protocols, customer feedback, and information, reporting critical feedback to management.
• Assign internal and customer projects according to available time and resources
• Act as liaison between R&D and FAS teams, ensuring smooth, effective transitions of projects and communication between the two groups
• Ensure customers receive quick,accurateresponsesandhigh-quality service from Field Application Scientists
• Maintain a network of automation contacts for internal and external collaboration
• Follow established company SOP and ISO Guidelines

• BS Degree in life science area, or equivalent work experience
• Experience or knowledge of workflows with DNA & RNA extraction, PCR, qPCR,microarray sand NGS
• 2-3 yearsofexperience performing on-site customer installations for applications with liquid handlers
• 2 years of management experience
• Ability to travel nationally and internationally up to 25% with occasional months at 50%
• Ability to lift 30lbsand occasionally stand forlong periodsof time

• MS or PhD in life science area preferred
• Have a firm understanding of and experience within the life science research and genomics marketplace
• Be a proactive individual, as well as have solid communication, organization, and time management skills
• Excellent organization skills and ability to manage large amount of technical data and documentation
• Ability to design experiments, run tests, analyze and interpret data, troubleshoot
• Proficiency with standard computer software, as well as common molecular biology computational tools

• Medical, dental, and vision insurance
• 100% employer paid short-term and long-term disability & life insurance
• Generous PTO package
• Paiddayoff to celebrate your birthday!
• Quarterly and yearly bonus incentives
• Up to 4% match for Traditional and Roth
  401k
• Employee Assistance Program
• Employee Discount Program
• And much more!

• Location:Norcross, GA

Since its founding in 1998, Omega Bio-tek has been at the forefront of nucleic acid purification by offering products for clinical and basic research, biotechnology, and agricultural applications. DNA and RNA extractionisthe firststepfor so many downstream analyses, and efficient and clean nucleic isolation is crucial. Our goal is to offer high-quality products to help you improve your workflows.

For the bestoptionforall ofyour extraction needs, we offer multiple nucleic acid extraction chemistries including magnetic beads, silica membranes, and salting out.

Omega Bio-tek’sheadquartersare located in Norcross, Georgia, about 25 miles outside of downtown Atlanta. We own andoperatea
38,000 ft2facility. We offer products for manual and automatedprocessingand we support our customers by having Hamilton Microlab® STAR™, Beckman Coulter Biomek® FX, and KingFisher® instruments in-house.

Ifyou’reready to make a meaningful impact, apply to the Field Applications Manager position at Omega Bio-tek today!