Technical Customer Care Lead Sales & Warranty
Job in
Norcross, Gwinnett County, Georgia, 30003, USA
Listed on 2026-01-19
Listing for:
Sidel
Full Time
position Listed on 2026-01-19
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A leading equipment manufacturer is seeking a Customer Care Manager to handle customer requests for emergencies and technical assistance. This role requires a bachelor's degree and 5 years of experience in after sales or production environments. Candidates should have a deep understanding of technical products and effective communication skills to maintain strong customer relationships. The position involves leading solution delivery from initial contact through to problem resolution with a focus on health, safety, and environment standards.
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